PRIVACY POLICY

PRIVACY POLICY

• Sports event fantasy games for cricket, soccer, kabaddi, and other sports are available on the kheloye.app web portal (hereinafter referred to as the "Portal"). The portal is run in India by Company name. Hereinafter, Company Name will be referred to as "Kheloye," "we," "us," or "our."
• The provisions of this privacy policy ("Privacy Policy") apply to anybody using the Portal (hereinafter referred to as "User" or "you" or "your") and any of its features, such as taking part in the various competitions and games (including fantasy games) ("Game") ("Services") offered on the Portal.
• Any capitalized phrases that are not defined here will have the meaning specified in the phrases.
• Kheloye is dedicated to protecting user privacy in every way and values it. In order to provide its Users with a comprehensive and rewarding online experience, Kheloye provides a large array of Services. The majority of the Services are provided without charge, however in order to play the Games, you might need to register. Kheloye gathers user data from two sources: (i) user-provided information and (ii) data that Kheloye automatically tracks when a user navigates the website.
• To understand how we will handle your information, please read this Privacy Policy before submitting any data to the Portal. By using the Portal in any way, you agree to the collection, processing, and preservation of your information as well as its use, disclosure, and transfer for the reasons specified in this privacy policy.
• By using any portion of the Portal, you consent to the collection, use, and dissemination of your information in accordance with this Privacy Policy, as well as its terms regarding privacy. Please be aware that although you have the option to refuse to give us certain personal information, to withdraw your consent from us collecting that information, to request a temporary halt to the collection of personal information, or to request that the personal information we have collected be deleted, you might not be able to fully utilize the range of features and services that we offer, and we reserve the right to refuse to provide you with our services in such a situation.
• We reserve the right to evaluate and amend our Privacy Policy from time to time in order to reflect any future changes that may be deemed necessary given how quickly the internet is changing. We'll let you know when things change. This page will be updated with any modifications to our privacy statement so that you are constantly informed of the data we gather, how we use it, store it, and when we share it.

Objective and Application:

• Users will need to supply specific information during the registration process in order to access certain services on the portal, specifically:
  1. Name
  2. Email address
  3. Birthdate
  4. State
  5. A government identity card, voter ID, driver's license, or Aadhaar card
  
• Additionally, you may grant us permission to collect and record information about your device, operating system, network, location, and other details in the course of granting you access to the Services, as well as to grant you access to the features made available through the Portal, to authenticate your identity, and to secure your account details. We could occasionally additionally ask for sensitive personal data from you on the Portal. SPI refers to any personal information that includes details about your financial situation, including the payment method(s) you use to make such payments. Examples of this type of information include the name of the cardholder, the credit or debit card number (encrypted) and its expiration date, banking information, wallet information, and other details. To help you finish your payment as soon as possible, this information is provided to you at the time of payment.
• Kheloye does not gather any more SPI throughout the provision of the Services, with the exception of any financial data you elect to submit when paying for any Services via the Portal. Without your express approval, Kheloye will not reveal any SPI it has acquired to any third-party service provider, unless otherwise specified in this Privacy Policy, in a separate written agreement between Kheloye and you, or as required by law. It is made clear that information about you that is accessible to the public on the Portal, including SPI, will not be subject to this provision.
• In order to operate, provide, develop, and improve the Services, keep you informed about Our offerings and the goods and/or services of our affiliates and group entities, and to make it possible for Our affiliates and group entities to get in touch with you about the goods and services they provide, we collect and use the personal information you provide (that is, information that could be used to identify you and that is not otherwise publicly available).
• While offering the Services, Users may utilize any social media platform, such as Facebook, Instagram, WhatsApp, and others, to invite other users or current Users ("Invited Users") to take part in any of the Services. After that, we might utilize this information to get in touch with the invited user, extend an invitation to sign up with Kheloye (if they aren't already registered users), and get them involved in the game that you invited them to.
• The rules of this privacy policy and the terms and conditions for using the portal will apply to the Invited User's participation in any game. By using this representation, you acknowledge that the Invited Users have given their permission for us, our affiliates, and/or our group businesses to share their information. You can also choose to invite friends to play the Game and use the Services directly from the Portal by syncing your phonebook with theirs.
• All of the information requested is particular to the type of game or service the user wants to access or engage in, and it will be used to deliver services, including but not restricted to the services the user has requested.

Disclosure/Sharing:

• In order to allow its affiliates and group companies to contact you regarding the goods and/or services they provide, Kheloye may share information that you have provided as well as data about how you use the Services and participate in the Games with them. In order to better serve you, Kheloye may also share this information with outside service providers it has partnered with for data analytics, storage, service improvement (including product upgrades), and other purposes.
• As long as the affiliate, group company, and third-party service provider (where applicable) with whom the data is shared agrees to use reasonable efforts to ensure that the information security is maintained in accordance with the same standards that apply to Kheloye.
• You hereby specifically consent to Kheloye collecting, utilizing, and storing your information as a result of using the Portal. Kheloye retains the right to communicate, reveal, and transfer any information it has gathered under this agreement to its group companies and affiliates. Consumer information may be shared, disclosed, or transferred as part of Kheloye's business assets if it decides to sell or transfer all or a portion of such assets. By signing this agreement, you specifically give Kheloye permission to disclose and transfer your personal information to these third parties. Kheloye may provide its business partners with information and data about how users interact with the Services and participate in the Game in order to promote and market to them as well as for other relevant uses. In addition, Kheloye maintains the right, under certain conditions, to reveal or share information with group companies, affiliates, and other parties. These conditions may include abiding by the law, reacting to legally authorized processes, governmental requests, stopping fraud or impending harm, and maintaining the security of our network and services.

USE OF COOKIES

• We use "cookies" or other similar electronic tools to gather information in order to assign a unique random number to each visitor, known as a User Identification (User ID), so that we can better understand the User's individual interests using the identified device and enhance the effectiveness and usability of the Portal for our Users. Even in the event that Kheloye assigns a cookie to the User's device, Kheloye will not be able to identify the User unless the User willingly identifies themselves (for example, through registration). Cookies are limited to storing information that the user provides. Data stored on the user's device's hard drive cannot be read by a cookie. Advertisers on Kheloye may additionally install their own cookies on the user's device (should the user click on their banner ads) a procedure outside of Kheloye's control.
• When a user uses the Portal, Kheloye's web servers automatically gather certain data about the user's device connection to the Internet, including the user's IP address. (The IP address of the user is a number that devices connected to the Internet use to determine where to deliver data to the user, such as web pages the user views). The user is not personally identifiable by their IP address. Kheloye uses this data to respond to user requests for its web pages, measure traffic within the portal, customize its portal based on user preferences, and notify advertisers of the regions from which Kheloye visitors originate.

LINKS

• Kheloye has links to other websites as well. These websites are subject to the privacy rules of each of them, which Kheloye has no control over. The operator of the website the user is visiting controls how any information the user submits is used once they leave Kheloye's servers (the user may determine where they are by looking up the URL in their browser's location bar). That policy might not be the same as Kheloye's. If the user is unable to access any of these sites' privacy policies through a link on the homepage, they can get in touch with the websites directly to find out more. Kheloye disclaims any liability for the content or privacy policies of these websites.

SECURITY PROTOCOLS:

• The Kheloye-controlled database safely houses all of the data that has been collected. The database is kept on servers that are firewall-protected; access to these servers is password-protected and strictly limited to those who have a legitimate need to know. We are aware that no security system is impenetrable, notwithstanding how strong our defenses are. As a result, neither the security of our database nor the assurance that the data you provide won't be intercepted during transmission over the Internet are guaranteed. Moreover, anybody with internet access will be able to access whatever information you publish in the discussion areas. You acknowledge and accept that your information may be used or transmitted to countries other than India by using the Portal.

PROMOTION:

• Kheloye typically provides aggregated anonymized data—information that cannot be used to trace an individual user—to its online advertisers in order to help them better understand our audience and validate the value of running ads on the Portal. This data may include statistics and/or data about user traffic, user responsiveness, and user behavior in response to these kinds of advertisements on our Portal. After you register with Kheloye, we will occasionally get in touch with you to discuss updating your material and adding features that we think might be useful.

NOTICE:

• Numerous fraudulent emails, websites, blogs, and other content purporting to be from or connected to Kheloye may or may not be making the rounds online ("Deceptive Communication"). Our logo, pictures, content, links, and other information may be a part of this deceptive communication. Certain fraudulent communications may involve calling the recipient and asking for login credentials, for example; announcing that the recipient has won a gift or prize; offering a way to carry out an unlawful or unauthorized conduct or deed; demanding extensive personal data; or requesting money of some sort. Kheloye has no affiliation whatsoever with the origins or contents of these Deceptive Communications or the resources that go with them. We strongly advise against responding to such Deceptive Communication for your own safety. You acknowledge that by depending on and/or acting upon such Deceptive Communications, you may experience loss, damage, and/or harm for which we shall not be responsible.
• We and/or our personnel will not contact you to disclose your SPI, with the exception of what is specified under the Terms and Conditions for the purpose of verification.

CONDITIONS OF USE:

• Kheloye disclaims all warranties on the virus-free nature of this portal, its servers, or emails sent by us or on our behalf. The use of this portal may result in damages of any kind, including but not limited to compensatory, direct, indirect, incidental, punitive, special, and consequential damages; loss of data; goodwill; business opportunity; income or profit; damage to or loss of property; and claims of third parties. KHELOYE shall not be liable for any damages of any kind. KHELOYE shall not, under any circumstances, be liable for any damages.

DATA RETENTION:

• Your personal information may be kept and used for as long as: (i) the relevant purposes outlined in this Privacy Policy for using your personal information are no longer applicable; (ii) we are not required to keep your personal information any longer by applicable law, regulations, contractual obligations, or legitimate business purposes; and (iii) the retention of your personal information is not necessary for the establishment, exercise, or defense of any legal claim.

USER ACCOUNT AND DATA DELETION:

• Users may ask Kheloye to remove their user accounts and personal data by submitting a written request via email to [email protected].
  Format of Email:
• Send an email will the following details to [email protected].
  Subject: Delete My Account
  Body: I want to delete my CRICJAM account with Registered Mobile number [xxxxxxxxxx] and email id [[email protected].]
  Our team will then get back to you within 48 hours to assist you.